An Ealing care home was graded outstanding in an inspection by the Care Quality Commission

Turnberry Court, a care home which provides care for vulnerable older people and those with a disability, received the grading in a recent inspection. 

It is the only care home providing extra care in London to get an outstanding status and one of only four nationally to be recognised as such.  

The December 2016 inspection looked at whether the service provided was safe, effective, caring, responsive and well-led.

Judith Finlay, executive director for children, adults and public health, said: “I am very pleased that the inspectors found Turnberry Court to be an outstanding example of care.

“The council works hard to ensure that those we commission provide top rate services for older vulnerable residents.

“Our close and effective partnership with Notting Hill Housing Group is delivering an excellent result for the residents.”

The service people received was considered good in three areas (safe, effective and caring) and outstanding in two – responsive and well-led – with the culture of the organisation praised for being ‘open, transparent and inclusive’, allowing staff to feel comfortable and confident to raise concerns. 

Linda Strong, assistant director of Notting Hill Pathways, said: “To receive a rating of outstanding from the CQC is a massive achievement and real testament to the hard work and care put in by all of our staff at Turnberry Court.

“We pride ourselves on providing a safe, warm and inclusive environment for all of our extra care residents and I am thrilled that those efforts have been reflected in the inspectors’ report.” 

For a full copy of the CQC report go to www.cqc.org