A doctor’s surgery has been told to improve after a report revealed it was not meeting care standards.
The Care Quality Commission was concerned Savita Medical Centre, in Spencer Road, Harrow, was not being well led due to its new practice manager not being provided with enough support or training opportunities.
The practice, which is run by Dr Mukesh Pandya, was also criticised for failing to protect vulnerable adult patients from abuse or neglect.
It had not investigated an allegation of abuse appropriately or acted in line with its own safeguarding policy and procedures.
Professor Steve Field, the chief Inspector of General Practice, said too much evidence of “poor care” was being shown.
He said: “After reporting on more than 6,000 inspections we have found that most care is good – with over 200 practices now rated outstanding.
“However, we still see evidence of too much poor care. Since we began inspecting GP practices in October 2014 we have found over 200 practices to be inadequate.
“While this is a minority, this still amounts to over half a million patients in England who were not receiving the basic standards of care that they should be able to expect from their GP practice.”
A spokesperson for Savita Medical Centre, who was not named, said the practice will now be making a number of improvements as a result of the inspection.
They said: “We’ve got a very longstanding patient group that has been active for almost 20 years at the surgery and we’ll be setting out our improvement plans to them too.
“The CQC was clear that we have improved our premises, that patients find it easy to get an appointment and we are generally good at responding to patient needs.
“We would like to reassure our patients that we are acting on the recommendations of this report and that they should feel confident to use the practice as usual.”